Over the past 4 years, the global postal network has shifted from an analogue to a digital base. This mirrors changes in the commercial world with business increasingly relying on real-time connectivity.
The Universal Postal Union (UPU) is a specialised agency of the United Nations and its task is to regulate the universal postal service. Its members are governmental and non-governmental postal administrations, officially designated by each member state and entrusted with operating postal services and fulfilling the obligations arising from the Acts of the Union within their own territories.
The UPU is the central institution deemed trustworthy to handle all necessary transactions, and to ensure efficient and accessible universal postal services are available for all the world’s citizens.
Over the past decade, all postal administrations have faced fundamental changes in their operating environment.
Transactional mail volumes in developed countries are falling sharply, even disappearing in some countries as a consequence of electronic substitution.
In contrast, domestic, and increasingly
cross-border ecommerce has brought double-digit
growth rates to operators with sustainable last mile delivery networks in
their postal territories.
Ecommerce has enhanced the need for postal administrations to interconnect globally. It has also brought a fundamental change in the type of services needed in a global postal network. The UPU has recognised this, responding by introducing its Integrated Product Plan (IPP):
These changes have, in turn, redefined the role of the UPU: formerly setting the regulatory and legal framework conditions for the global postal network, it now facilitates the digital infrastructure needed to exchange items cross-border, at marginal cost.
Today close to 80% of all mandatory standards describing the technical and service-oriented postal operational infrastructure needed to exchange items are data-related, and directly linked to platforms and applications governed and administered by the UPU and their Postal Technology Centre.
The UPU is extending its reach, facilitating operational infrastructure at marginal cost for the postal administrations designated by its member states, enabling them to exchange commercial items within a dedicated network.
Fig. 1: UPU’s Postal Technology Centre facilitates a variety of applications enabling postal administrations to provide digital services for a global market
However, currently courier, express and postal operators not designated by the member countries of the UPU are excluded from this network.
Having made the shift from letter post items to commercial letter and parcel post items with its Integrated Product Plan, the UPU’s next step is to set out the path to a fully integrated, data-driven, highly interconnected infrastructure.
This is the aim of the 26th UPU Congress being held in Istanbul later this year.
The UPU will emerge as the facilitator for all its operational postal members, each responsible for its own postal territory, and connected via a single digital global postal network for cross-border item delivery.
Fig. 2: While the EU has created the legal framework for the building blocks needed in a EU Digital Single Market, the UPU has already implemented the global standards necessary for the digital global postal network
The UPU has been designing and developing the building blocks for the digital infrastructure for the past 15 years. It is therefore no surprise that the following are all well described and documented:
Most of these technical and service-oriented standards are already mandatory, but only apply – i.e. are accessible – to the postal administration designated by the UPU member countries.
In effect, the UPU has established a global framework of building blocks defining and describing the secured electronic, postal-related communication specifications needed to facilitate the infrastructure for a digital global market.
Fig. 3: Electronic advanced data (EAD) is key to facilitating the data-driven, operational application infrastructure of the UPU on behalf of its designated operators
As a single body with a global mandate, it should come as no surprise that the UPU has been able to develop this infrastructure far faster, and in a more focused manner, than if it were a consensus-oriented institution with a more varied group of stakeholders and inhomogeneous decision-making process.
This explains its lead over the EU (Fig.2) in developing the building blocks for a digital global postal network.
The new postal network for the digital global market is ready for implementation.
All the technical building blocks are in now place, and the legal framework for the digital global postal network will be agreed by its members at the 26th UPU Congress in Istanbul in September.
This will establish a new digital global postal network for the exchange of postal items in the coming decade, one designed for our modern digital age and the world of ecommerce. The next step is opening access to this global network to the wider postal stakeholders.