Online merchants & marketplaces are the dominant players in global ecommerce. Their capacity to sell goods & services through a variety of sales channels, and offer their customers digital services and multiple shipping solutions, depends on a clear understanding of digital commerce & logistics industry trends, and a high degree of digitalization.
We help merchants & marketplaces comply with new global and EU regulations (e.g. VAT, customs, compliant product declarations), leverage commercial and postal delivery channels, and benefit from market developments, e.g. parcelization.
For decades, exclusive access to the global postal network, its delivery standards and preferential customs treatment, have allowed designated postal operators to dominate ecommerce delivery. These days are over: parallel networks have emerged; delivery processes are digital and the standards universal.
We help postal operators adopt new global ecommerce business models to reduce dependency on digitally superior marketplaces and 3PL/4PL, and to avoid relegation to “commodity” supplier status by extending their upstream and downstream value chain.
Courier–express–parcel (CEP) operators are major stakeholders in the advanced cross-border logistics industry, and deeply integrated into digital, cross-border supply chains. Operating multimodal transport systems, they manage customs clearance and multi-channel, last mile solutions.
We help CEP operators access the postal channel, remain compliant with changing EU regulations, and acquire new and enhanced IT/digital competence for multi-stakeholder service execution driven by the first logistics operator.
3PL and 4PL providers are specialists in integrated warehousing operations, pick and pack, fulfilment, IT services and shipping, organizing and overseeing the supply chains of online merchants. They have become indispensable components in the ecommerce value chain and digitalizing the logistics industry.
We help them digitalize further and implement competitive, multichannel / multicarrier shipping solutions to benefit from the upcoming EU 3rd Mobility Package which will redefine the new digital landscape over the coming 5 to 10 years.
Operators collecting, sorting, transporting and delivering commercial letters, packages and parcels must upgrade operations to handle larger volumes, faster, more cheaply, and using data received in advance of the physical consignments. Data-driven automation is essential to match transport IDs (barcodes, RFIDs, NFC, etc.) with content information, payable duties and taxes, and sustainability requirements.
We help operators stay competitive and flexible over the short, medium and long term, and to comply with the legal and regulatory frameworks being implemented in the next 2/5/7 years.
Today’s digital commerce environment relies on an interconnected, ever-changing ecosystem of IT services. Advanced IT providers facilitate digital customs & VAT clearing, payment, shipping solutions and related digital (trust) services.
We help IT service providers fully understand the demands and (future) needs of the commerce & logistics industry, to meet current and future regulations and standards, and to connect seamlessly with postal, commercial and other stakeholders.